Course curriculum
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1
Welcome
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Welcome
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2
What is De-Escalation?
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Definition of De-escalation
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Why de-escalation?
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Stages of Escalation
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Factors that Impact Escalation
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3
De-escalation Strategies
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Verbal De-Escalation
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Body Language During De-escalation
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Active Listening Skills
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Active Listening Video
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De-escalation Strategies for Children with Challenging Behaviors
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Helpful Phrases when De-escalating a Child
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De-escalating Challenging Behaviors
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De-escalation Strategies for Parents and Other Adults
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Helpful Phrases when De-escalating an Adult/Parent
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De-escalation Technique For Parents, Teachers and Caregivers: Mirror & Match
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4
Reflection
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Reflection
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